Digital Banking Security for employees and customers by: Alexander Afriyie

Introduction

Good morning, everyone! Welcome to the Digital Banking Security Training course. In this training, we will explore the security measures that must be taken to ensure secure digital banking for both customers and employees. We will cover topics such as understanding the risks associated with digital banking, safe practices when browsing online, and other security protocols that must be adhered to in order to keep our digital banking environment secure. By the end of this training, you should have a comprehensive knowledge of how to protect your data and financial information from potential threats. Thank you for joining us today; let’s get started!

Objectives

1. Explain key concepts related to digital banking security, such as risk management, fraud prevention and cyber security.
2. Outline strategies for mitigating risks associated with digital banking activities.
3. Assist in recognizing different types of potential threats and vulnerabilities when dealing with digital banking systems.
4. Describe best practices for ensuring customer data safety and security during digital banking transactions.
5. Develop a framework of internal measures that can be taken to protect customers from fraud and malicious attacks while using online services.
6. Provide guidelines for updating security protocols when new technologies emerge, or existing ones become obsolete or vulnerable to attack.