Effective Organizational and Professional Communication By: Alexander Afriyie

Introduction

Welcome to the Organizational and Professional Communication training course module. This course is designed to help you develop strong communication skills for use in professional and organizational settings. You will learn how to effectively communicate ideas, present information, write documents, craft persuasive arguments, collaborate within a team, and much more. This module empowers you with the knowledge and tools to become a successful communicator in today’s business environment. By the end of this course, you will improve your communication skills so that you can confidently communicate with different audiences both inside and outside of your organization.

Objectives

1. Develop effective oral and written communication skills within organizational and professional contexts.
2. Understand how to accurately interpret a variety of messages (e.g., instructions, emails, memos, reports).
3. Increase confidence in navigating interpersonal communication interactions with colleagues in organizations.
4. Improve ability to deliver persuasive presentations and effectively communicate ideas via multimedia sources in the workplace.
5. Acquire familiarity with appropriate etiquette when using digital tools for professional communication (e.g., emails, texts).
6. Enhance understanding of formal language conventions used in different genres of business documents (e.g., job applications, resumes).
7. Strengthen problem-solving skills by identifying effective strategies for communicating difficult topics/situations in organizations or on the job market.